Hello
Several years ago, I created an account as barbanegra, possibly with the mail barbanegra@montevideolibre.org
Now the domain is down and I cant get access to the account.
I would like to have that account removed, or be able to have access so I can remove some pictures and stuff.
I assure that it is myself.
How can I get help about this?
If your server is down there’s not much we can do about removing content from other servers, since the authority to do so lies within your server. Note however that diaspora only ever caches textual content, so any images you uploaded are gone if your server is gone and no other server will hold on to them.
So you forgot the password and the mail provider of the mail address you entered went down, so you can’t use the reset password function? Then what’s the server? Maybe the responsible admin listens here or we can put you into contact.
Well if you don’t even remember that let alone your exact account name, it’ll be hard to prove to the administrator that it’s really your account. @zauberstuhl can you check whether you have a user with that mail address?
What are you exactly worried about, do you have some links to the content you want removed (you can send me them in private if you wish)?
Unfortunately diaspora* runs on many servers, so without a link to the picture it’s impossible to help you further, sorry. As noted feel free to contact me directly or the core team at team@diasporafoundation.org and we’ll see what we can do.
joindiaspora.com was the first pod in operation, but it didn’t have open sign-ups for a long time. Two of the earliest pods to accept open sign-ups, and that are still running now, were diasp.org and Geraspora – could it be either of those?
Last year or the year before joindiaspora.com deleted accounts which had not bee used for more than three years. If you haven’t accessed your account in a long time, it might be that it (and all your uploaded photos) was deleted then.
Let’s see if @zauberstuhl can find any information.
Since @zauberstuhl did not reply here, please send him an email to support@zauberstuhl.de. He has to deal with the issue. As mentioned before, we cannot help you with support requests for individual pods. It’s not like we do not want to help, but we simply do not have access to the server.
Edit: well, actually he can’t reply to the mention - he has not yet reactivated his old loomio account.
As you can see the picture, you must have been able to located the account you want deleted. Could you send a link to that account (or the post containing the picture) via one of the private message methods suggested above? Then someone can work out for sure which pod this concerns, and attempt to contact the admin of that pod.
@free4GOD I deleted the images from the old AWS bucket and our new storage server. The account has an email ending in “.info”. If you still have access to the account you can reset your password.